The weekly newsletter for forward-thinking finance leaders, especially those who leverage Xero and its ecosystem. ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­    ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­  
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Your weekly go-to guide to transform your finance function into a strategic powerhouse.

Welcome CFO Techstack Community 👋,

 

This week we're looking at why the best finance teams earn a seat at the table long before the big decisions are made. Drawing on insights from PawaPay CFO Aaron Markowitz-Shulman, we explore why strong operational control is the foundation of strategic finance.

 

We've also got Harriet's advice on building business cases that actually get approved and a look inside HFL Education's finance tech stack. Also, a quick reminder that there are just 10 days left to enter the CFO Techstack Awards before entries close on 31 July!

FEATURED ARTICLE

Why control comes before strategy

Ask finance leaders what they want more time for and "strategy" is usually near the top of the list. The harder part is creating the conditions that make it possible.

 

That was one of the themes from the recent UK FLAC workshop, where senior finance leaders from the CFO Techstack community came together to share their insights and experiences.

 

During the workshop, David Tuck spoke with guest speaker Aaron Markowitz-Shulman, CFO at PawaPay. Aaron leads finance, treasury, tax and legal across 20 African countries, giving him a front-row seat to the realities of scaling finance.

 

Aaron's point was simple: you don't become strategic by spending more time in leadership meetings. You become strategic by building enough control that you're ready when the business needs an answer.

 

Strategy starts earlier than you think

Many finance teams think of operational excellence and strategic finance as two separate stages. First you improve the close, tighten controls and make reporting more reliable. Then you can focus on becoming more strategic.

Aaron challenged that thinking.

 

When a founder decides the business needs to reduce burn, a reactive finance team starts gathering data and building a model.

 

A finance team with control has already thought through the scenarios. It understands where costs can move, which investments can be delayed and what the consequences of each option are. Instead of spending the first week finding answers, it spends the conversation helping the business make decisions.

 

The difference is that one team has done the work before the question was asked.

 

Control creates capacity

Control isn't just about producing accurate numbers. It's confidence in the processes behind them: knowing where the risks are, trusting the data and understanding what your team can deliver without constantly checking whether yesterday's figures were right.

 

That work rarely gets described as strategic. Improving processes isn't glamorous. Neither is making month end more reliable or reducing manual work. It gives finance something that's often in short supply: time.

 

When finance isn't consumed by fixing yesterday's problems, it has more capacity to explore different scenarios, challenge assumptions and prepare for the decisions leadership is likely to face next.

 

Influence comes from being prepared

The finance teams with the greatest influence aren't the ones with the biggest budgets or the most sophisticated models. They're the ones that are prepared before they're asked.

 

When leadership wants to understand the impact of slower growth, a hiring freeze or a new investment, finance isn't disappearing for three days to build a spreadsheet. It's already worked through the scenarios and can explain the trade-offs. Finance can contribute to the discussion instead of simply responding to it.

 

The conversation with Aaron was a reminder that strategic finance isn't about being invited into the conversation. It's about being ready when it happens.

Strong operational control gives finance the confidence, capacity and credibility to make that contribution.

COMMUNITY INSIGHTS

🎤 How I stacked it 

Andrew Griffiths, CFO at HFL Education

Herts for Learning Limited (HFL Education) is a not-for-profit limited liability company owned by schools and Hertfordshire County Council, with any profits reinvested back into the local education ecosystem. It was established in 2013 as a spin-out from Hertfordshire County Council.

Andrew Griffiths

As CFO, Andrew Griffiths leads an in-house finance team of six, running entirely without outsourced accountants or bookkeepers, on a Xero-based stack covering approvals, deferred revenue and prepayments, supplier payments and case management.

 

Here's what Andrew and his team are using:

  1. ApprovalMax manages approval workflows and billing, with an AI feature that reads and captures bill data to reduce manual input, creating a clear audit trail for invoices and quotes. 
  2. Mayday for deferred revenue and prepayments: an AI-powered inbox flags transactions that need a schedule, letting the team review, approve and post journals directly into Xero.
  3. Apron manages supplier payments, chosen after trialling several options as the most efficient and best-value fit for HFL. 
  4. Bold Desk supports case management, letting the team manage queries as tickets, track interactions and automate routine follow-up work.

Read the full stack

 

If you'd like to feature your stack, email kristin.morgan@getmayday.com

    GIVE ME HOPE

    Harriet Header (400 x 100 px)-2

    Why is it so hard to get investment approved in finance? Here's how to build a case that lands.

     

    Reader’s question:

    "Why is it so hard to get investment in finance approved? Whether I'm asking for another team member, new software or internal tech support, I feel like I'm constantly having to prove the value. How do I make a stronger case?"

     

    Harriet’s answer:

    Finance investment: make it a business case, not a finance case

    I've watched good finance leaders lose this argument repeatedly, usually because the ask was pitched as a finance problem rather than a business one. It’s easy to see how a sales hire drives revenue. Finance's value is quieter, so you have to do the translating yourself. Frame the ask as a risk removed or a return unlocked, and the conversation changes.


    Hiring: start with the business impact

    For a new hire, don't lead with how stretched your team is. Lead with what breaks if you don't act. I made the case for strengthening our AR function on the risk to client relationships and cash flow, not on workload. Worth checking first whether it's really a people problem. We fixed ours by getting our internal tech team to automate invoicing instead, and it was the smarter move.

     

    Software: not every investment is the same

    Affordable software is usually your easiest win. Put the cost of the tool against the cost of a person doing it manually and the case makes itself. When we brought in Mayday to handle intercompany at Arbolus, a process that used to eat up most of a day for my finance manager became a few clicks. That kind of proposal tends to sail through.

     

    Expensive software is a different conversation. Cost saving alone won't land it; show what changes instead, faster insight, one source of truth, a board pack that tells a story. Ask for implementation resource alongside the tool. We once brought in a powerful FP&A platform without the capacity to roll it out properly, and it stalled. Good business case, wrong ask.

     

    Internal tech: you're competing for priority

    Internal tech support is the hardest, because you're competing for a roadmap, not a budget line. It's less about the pitch, more about the relationship with your CTO. Be specific about the project and timeline, and make clear this helps the business, not just finance. Nobody prioritises a request that reads as 'this would make our lives easier.'

     

    The thread through all of it

    The thread through all of it: you’re more likely to fund risk that’s avoided and value created, not effort. Speak in those terms and you'll spend far less time justifying finance's existence.

     

    Have a question you’d like Harriet to answer? Submit your questions here. 

    AWARDS

    🏆 CFO Techstack Awards

    Only 10 days left to get your entries in before the deadline of 31 July!
    There are multiple categories to enter:
    • Finance Leader of the Year
    • Finance Team of the Year
    • FTS Consultant of the Year
    • Stack Transformation of the Year
    • App of the Year
    • Emerging App of the Year
    Visit the Techstack Awards

    THE STACK EXCHANGE

    🧵 This week's top threads, from The Stack Exchange

     
    The Stack Exchange is the place to connect with peers, stay on top of the latest apps and industry news, and work through the challenges that don't have an easy answer.
     
    Why not join the conversation:
    1. Downloading a Xero user list
    2. Backing up Xero files
    3. Invitation to take part in Give Me Hope
    Want to join the conversation? Sign up here

    NEW IN THE WORLD OF CFO SOFTWARE

    🗞️ News from the stack-o-sphere

    • Payhawk surpasses $100M ARR, driven by AI-native platform. Read more.
    • GoCardless doubles down on AI and Open Banking.Learn more.
    • Airwallex expands global payment options. Find out more.

    WHAT THE DATA SAYS

    📊 Stat of the week

    "Nearly 80% of CFOs in Australia are utilising outsourcing to unlock oeprational scalability"

    Source: The 2026 Global CFO Survey, FT Consulting

    MORE OF THE GOOD STUFF

    And lastly, our top picks!

     

    🎧 Podcast: "McKinsey's CFO on the benefits and costs of AI" The Big View with Peter Thal Larsen and Finance Chief Yuval Atsmon. 14 July 2026

    📝 Article: A third of companies are looking to increase finance and accounting hires. Dan Niepow. CFO.com

    😆 Joke:  Why did the accountant break up with the spreadsheet?  There were just too many issues to work through.

     

    Why not forward this newsletter to someone you think would enjoy it?

     

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