The weekly newsletter for forward-thinking finance leaders, especially those who leverage Xero and its ecosystem.
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Your weekly go-to guide to transform your finance function into a strategic powerhouse.

Welcome CFO Techstack Community 👋,

In last week’s newsletter, we zoomed out. While the early conversation around fractional roles focused on finance, we're now seeing professionals like Kat Wellum-Kent redefine what’s possible.

 

This week, we're diving deeper with Ben Adams, who's going beyond the traditional CFO-for-hire model to build fully integrated fractional finance functions. Ben shares practical insights, candid lessons from his journey, and essential advice for those looking to thrive in this rapidly evolving space.

FEATURED ARTICLE

The Fractional CFO Playbook: Going beyond the classic CFO-for-Hire model

In this edition of The Fractional CFO Playbook, we sit down with Ben Adams, founder of Ben Adams Finance, to explore how he’s redefined the CFO-for-hire model—and what it takes to thrive in the next era of fractional finance.

 

Instead of slotting into a classic CFO-for-hire model, Ben has built something more comprehensive: a fully-fledged fractional finance function. And with two and a half years under his belt, he’s now helping other finance professionals understand what it really takes to thrive in this space—and where it’s going next.

 

Building a fractional function, not just a role

Today, Ben operates as the lead finance professional for a portfolio of companies—some raising capital, others navigating scale. But what sets his model apart is the depth of support he brings to the table.

 

Rather than just providing high-level strategic insight one day a week, Ben has built out a small but mighty finance team beneath him. He works alongside a bookkeeper and financial controller, offering a bundled service that spans everything from day-to-day invoicing to board-level guidance.

 

“We do four things,” he explains. “Fractional FD/CFO work, financial controller-level reporting, bookkeeping, and all the accounting—year-end, payroll, the lot. That’s how I stay close to the numbers and still add real strategic value.”

 

This model means Ben isn’t reliant on a client’s internal team to get the basics right. 

 

“When you control the data flow and reporting yourself, you know it’s clean. That lets you do the high-value work—fundraising, strategy, advisory—with way more confidence.”

 

Early missteps and lessons learned

While his model is now well-oiled, getting there came with its share of friction. In the early months, Ben wrestled with the same problem many new fractionals face: momentum. 

 

“There were days where I had no idea how to spend my time. I was overwhelmed, and yet underused.”

 

Like many, he also struggled with pricing—especially when delivering a mix of high- and low-level work. 

 

“I’d be doing some CFO work, but also a lot of bookkeeping, and charging a blended rate that ended up being below market.”

 

Even trickier was figuring out how much not to do. 

 

“You’re often the ‘adult in the room,’ especially with early-stage clients. That means weighing in on everything from HR issues to compliance—even if it’s technically outside your remit.”

 

Another invisible challenge? The cognitive load of juggling multiple clients. 

 

“Context switching is brutal,” Ben admits. “Sometimes I’ve nearly responded to a question thinking it was from a different company. It’s hard to keep that much information stored and sorted in your head.”

 

Current realities: simplicity, prioritisation, and not just numbers

Two and a half years in, Ben is clear-eyed about the ongoing challenges of fractional life. One of the biggest? Balancing priorities when multiple clients need him at once.

 

“You have to decide what’s the most important, what can be missed,” he says. “Otherwise you can end up easily working a lot of hours and… basically doing a bad job for everybody.”

 

The nature of the role also demands constant mental shifting—something Ben admits can be difficult to manage. 

 

“When you're working with multiple clients, it's really hard to keep in your head all the variety of information you are receiving.”

 

He’s also finding that the role of a fractional finance leader increasingly blurs into areas far beyond finance. 

 

“You're there to help them. And often you're the one who knows most about compliance in general,” Ben says. 

 

That can mean supporting decisions on HR, legal structure, international expansion, and more.

 

“It’s not just finance and filing taxes,” he adds. “It’s like, ‘Oh, we want to fire someone,’ or, ‘We want to sell in the US… what kind of things do we need to do?’”

 

Advice for Aspiring Fractionals

Ben is clear: the fractional route isn’t for everyone. But for those seriously considering it, he offers five sharp pieces of advice:

  1. Ease into it.

“Don’t quit your job unless you’ve got six months of savings. Start with one day a week, find one client on the side, and build up.”

  1. Your network is your net worth.

“Join communities like Startup CFO, FinOps, CFO Techstack’s community–The Stack Exchange. Go to events. Talk to people. The relationships you build are your currency.”

  1. Lead with generosity.

“If there’s one mindset shift that changed everything for me, it was this: stop trying to sell, and just help. Reach out to people with the goal of being genuinely useful. Even if they can’t hire you, they’ll remember the value you brought—and they’ll refer you when someone else asks.”

  1. Be ready.

“Have your company registered, your contract templates prepared, and your LinkedIn looking sharp. When someone says ‘yes,’ you want to be able to move immediately.”

  1. Make the complex simple.

“You don’t need to be the best model builder in the world. But you do need to explain financial concepts clearly and simply. Founders aren’t hiring you to overwhelm them—they’re hiring you to bring clarity.”

 

What’s next for the fractional world?

As someone at the forefront of this evolving space, Ben sees change on the horizon—especially with the rise of AI and virtual CFO tools.

 

“Technically, a lot of the CFO role is being commoditised. ChatGPT can now write emails, analyse numbers, even offer decent advice. But what it can’t do is build relationships or offer emotional support.”

 

And that, Ben believes, is where the value now lies. 

 

“So much of the job is business therapy. Founders often have a narrative in their heads, and it doesn’t match the numbers. Your job is to gently align those stories—to be the steady voice in the room.”

 

He sees the role of the fractional CFO evolving into something more akin to a coach, translator, and strategic mirror. 

 

“Yes, we still need to get the books right. But more than ever, the job is about helping founders face reality, set smart objectives, and stay grounded.”

 

Ben’s final and probably his most important message to finance professionals considering the jump? Start with service.

 

“Don’t go into this space looking to ‘win work.’ Go in asking how you can help. The work will come. But if you focus on delivering value and building relationships—everything else will follow.”

    COMMUNITY INSIGHTS

    🎤 How I stacked it

    Kevin Hill, Group Commercial Manager at AdNeo Limited, reveals their tech stack

    AdNeo is an ASX listed company that focuses on acquiring, owning, and managing high-growth businesses in the SaaS (Software as a Service) and innovative services sectors. AdNeo owns and operates ApplyDirect, a leader in private job boards for government organisations; Art of Mentoring, a platform for scaling mentorship programs; and Oliver Grace, a leading branding and strategic creative agency.

    Here’s what Kevin and his team are using:

    1. Xero for Accounting System: Everything we’ve built is centred around the Xero ecosystem. Working with group companies in different countries, each with its own currency, we’ve had to develop a support structure that can scale with us and handle the complexity that comes with intercompany operations.
    2. Hubdoc for OCR: Not fully featured for document extraction and processing into Xero, but Hubdocs works well for the volume of transactions we have—especially at the right price (free).
    3. ApprovalMax for Approvals: With multiple group entities and being a listed group, we needed a stronger framework for PO and invoice approvals. ApprovalMax really fits the bill.
    4. Mayday for Intercompany: Having multiple group entities, with different currencies and intergroup transactions, Mayday’s Balancer has really helped us manage intercompany account reconciliations and FX translation of loans. What used to take an hour or two at month-end now takes just seconds. BRAG has also been hugely helpful in simplifying payments made across entities—an elegant solution.
    5. Syft Analytics for Reporting and Consolidation: Having tried a number of other reporting tools, I’ve found that Syft has developed nicely in recent months. It handles multi-entity and multi-currency consolidations really well, allows me to drill down from consolidated numbers to the transactional and entity level, offers dashboards populated with the latest Xero data, and includes a really useful Cash Manager for detailed 30/60/90-day cash planning—populated directly from Xero’s AR/AP data.
    6. Employment Hero for HRIS: Employment Hero provides the interface for employees to manage their leave, documentation, and interaction with the business, with Xero Payroll integrated to handle pay runs.
    7. Airwallex for FX and payments: Managing payments across multiple countries and entities, the FX and foreign payment capabilities of Airwallex easily outperform dealing with traditional banks. Virtual cards are used to manage all our subscriptions and employee spend, and AWX Payments are integrated into our Xero invoicing to enable customer payments.
    8. Annature for Digital Signatures: Annature is not integrated into the stack, but a great solution for digitally signing documents. In a small finance team, you might only need a few documents or contracts signed each month, and paying for one or two full licences with DocuSign or PandaDoc can quickly add up. Annature charges per envelope sent—at just a dollar or two per envelope, it’s a really cost-effective option for low volumes.
    9. Accurri for Financial Statements: ​​Accurri is a specialist software for preparing General Purpose financial statements (IFRS/AASB compliant) for audits and stock market release. Easy Xero TB upload, efficient mapping setup, strong version control, and auto-updating figures make it a major upgrade from using Word and Excel—especially useful for year-on-year rollovers.
    10. Ordway for Subscription Management: Ordway is a niche, but solid B2B SaaS subscription management platform. Easy to use, with good Xero integration—including multi-entity connections and two-way sync for invoices and payments. It also offers a full suite of SaaS metric reports. 

    Keen to share how you stack it? Email to  hein.vanzyl@getmayday.com

    COMMUNITY EVENT

    📢 Last Chance Sale: 50% Off Tickets to Stacked Sydney 2025! 🚨

     

    Stacked Sydney 2025 is almost sold out!

     

    This is your last chance to secure a ticket to the event of the year for in-house finance leaders. Get 50% off before sales close. This offer runs April 14th to 18th, or until tickets are gone!

    Book Tickets

    Tickets are first in, best dressed—once they’re gone, they’re gone. Get yours now before it’s too late! 🎟️

    We figure that the best conferences don’t wrap up at 5pm, they continue into the night. So, if you're coming along to Stacked, join us at Closing Time to continue the conversations over a beverage or two (alcoholic or not)!


    📅 Date: May 8, 2025 | 5.30pm - 8pm
    📍 Location: Slim's Rooftop, Hyde Park House, Sydney NSW

      Register Here

      THE STACK EXCHANGE

      🧵 This week's top threads, from The Stack Exchange

       
      The Stack Exchange is a Slack forum for connecting with peers, sharing insights, and staying updated on apps and industry events—helping you transform your finance function into a strategic powerhouse.
       
      Here are this week's top 3 discussions from The Stack Exchange:

       

      1. Has anyone recently migrated from MYOB to Xero?
      2. Does anyone have a fractional DPO, or DPO as a service, they can recommend?
      3. Looking for a better HR solution for a small team—tried a few options but nothing's impressed me so far.
         
      Keen to join? Sign up here >

      NEW IN THE WORLD OF CFO SOFTWARE

      🗞️ News from the stack-o-sphere

       

      • Payhawk unveils “AI Office of the CFO” bringing enterprise-ready AI to finance operations. Learn more.
      • Pleo partners with Taktile: Smarter financial crime detection for scalable growth. Learn more.
      • Cledara now offers a solution for your travel and business spend. Learn more.

      WHAT THE DATA SAYS

      📊 Stat of the week

       

      37% of CFOs are working on more high-level business strategies compared to five years ago.

       

      Research by Pleo

      UPCOMING EVENTS

      🗓️ Save the date

       

      7 accounts receivable mistakes and how to fix them

      Wed, 21 May, 11am BST

      Late payments continue to be a major challenge for businesses, affecting cash flow, increasing financial risk, and consuming valuable time. But many late payments aren’t just caused by "bad payers" — they result from common but preventable mistakes in the accounts receivable process. This webinar will explore seven key mistakes businesses make and practical strategies to address them. 

       

      Stop Chasing Payments: Expert cheat codes to unlock cash

      Thu, 29 Apr, 11 AM AEST

      Hear directly from business leaders and accounting experts from Xero, TheBeanCounters and The Back Room, as they reveal the easy switches to optimise your tech stack for better cash flow and stress-free collections.

       

      How Software Advisory Could Be Part of Your Firm’s Revenue Strategy

      Thu, 17 April, 12pm AEST

      Are your clients asking for your advice on what software they should use?

      More and more businesses are turning to their accountant or bookkeeper for help choosing the right tools. These conversations often lead to hours of unbillable work plus a sub-par client experience. But it doesn’t have to be that way. In this session, join Alex Millar (Rechargly), Jack Thiel (Mayday) and Tyler Caskey (TheBeanCounters) as they unpack how to turn informal software advice into a structured, profitable service.

      MORE OF THE GOOD STUFF

      And lastly, our top picks!

       

      🎧 Podcast: How to Choose the Right Tech Stack Without Wasting Money with Tim Cadbury, CFO, InfiniteCFO, ep. 227, The GrowCFO Show

      📝  Article: Tariff-proof your financial strategy: Suggested CFO approaches

      😆  Joke: Where do new innovations in accounting come from? The “INVENTory.”

      Why not forward this newsletter to someone you think would enjoy it?🙏

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